Why some Pin codes turn on as “EMPTY” strings?

Created by Kate M, Modified on Mon, 23 Dec, 2024 at 10:38 PM by Kate M

This occurs because gift cards can vary in their code formats. Some gift cards contain both a PIN and a card number, while others include only a PIN or just a card number. You can act accordingly based on the code reference.


For example, if the gift card has both a PIN and a card number, you should provide both to your customers. If it only has a PIN, deliver the PIN. Similarly, if the gift card only has a card number, you will deliver that.


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